Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the services, products, AI systems, and website operated by Hugh Ads Doctor Enterprise ("Company," "we," "our," or "us"). By accessing or using our services, website, or interacting with our AI systems, you agree to these Terms.

1. Services Provided

Hugh Ads Doctor Enterprise provides:

• Consulting, advertising, and sales strategy services
• AI-driven marketing solutions, including virtual receptionists, automated lead management, and customer engagement tools
• Appointment booking, reminders, and customer service through AI and human-assisted systems
• Direct marketing campaigns, including email, SMS, and call campaigns
• Brand management, reputation management, and analytics reporting

All services are subject to availability, scheduling, and your adherence to these Terms.

2. User Responsibilities

You agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Ensure that any materials you submit do not infringe on third-party rights or violate laws
• Comply with instructions for AI tools, appointment scheduling, and communication systems

3. AI, Automation & Virtual Receptionist

• Our services may include AI-driven systems, such as automated receptionists, chatbots, and appointment scheduling tools.
• AI systems assist with communication, lead management, and scheduling.
• AI is not a replacement for legal, financial, or medical advice.
• Interactions via AI may be monitored or recorded for quality, training, and compliance.

4. SMS Communications Terms (A2P 10DLC Compliance)

By providing your phone number and opting in through any form, website, or client interface operated by Hugh Ads Doctor Enterprise LLC, you consent to receive SMS and/or MMS messages related to our services.

1. Description of SMS Use Cases

Messages may include but are not limited to:

• Account verification and security authentication
• Appointment confirmations and reminders
• Service notifications and onboarding updates
• Marketing promotions and service offers (only if marketing consent is given)
• Customer support follow-ups
• Billing or account status alerts

Messages are triggered by user actions, account activity, or subscription to marketing communications.

2. Opt-Out Instructions

You may opt out at any time by replying:

• STOP — to cancel SMS communications
• HELP — for assistance

After opting out, you will no longer receive SMS messages unless you re-subscribe.

3. Customer Support Contact

For support regarding SMS communications or services, contact us:

Support hours: Monday – Friday, 9 AM – 6 PM CST (unless otherwise stated).

4. Message & Data Rate Disclosure

• Message and data rates may apply depending on your mobile carrier plan.
• Message frequency varies based on user interaction, account activity, and subscription preferences.

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

6. Age Restriction

You must be 18 years or older to opt into SMS communications from our services.

7. Privacy Policy Reference

Your use of SMS services is also governed by our Privacy Policy, which explains:

• What information we collect
• How we use and protect your data
• Your rights regarding your information
• Mobile data handling and sharing limitations

Privacy Policy: https://hughadsdoctor.com/privacy-policy

5. Appointment Booking and Reminders

• Appointments booked through AI or human-assisted systems are managed per your availability.
• Automated reminders may be sent via SMS, email, or phone at intervals determined by the service (e.g., 30 and 15 minutes before appointments).
• While we strive for accuracy, you acknowledge that missed communications or technical issues may occur, and you are responsible for confirming your appointments.

6. Payment and Fees

• Services are billed per your agreement, proposal, or invoice.
• Payments are due as agreed; late payments may result in suspension of services.
• Refunds, if any, are provided only as explicitly stated in service agreements.

7. Intellectual Property

• All materials, software, content, and systems provided by the Company are proprietary.
• You may not copy, reproduce, distribute, or create derivative works without written permission.
• Client-provided materials remain the client's property, but granting permission to use them for service delivery does not transfer ownership.

8. Privacy and Data Use

• Your data is collected and processed according to our Privacy Policy.
• By using our services, you consent to collection, storage, and processing for service delivery, communications, and analytics.
• AI systems may process limited personal information to facilitate lead management, scheduling, reminders, and communications.

9. Limitation of Liability

• The Company is not liable for indirect, incidental, or consequential damages.
• Services are provided "as-is" and do not guarantee results, leads, or business outcomes.
• We are not responsible for missed communications, technical failures, or third-party actions affecting service delivery.

10. Termination

• Either party may terminate services per the service agreement.
• We may suspend or terminate access for non-payment, misuse, or violation of these Terms.
• Termination does not relieve either party from obligations accrued prior to termination.

11. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Minnesota / the United States of America.
• Disputes will first attempt to be resolved through negotiation.
• Unresolved disputes may proceed to mediation or arbitration before legal action.

12. Amendments

• We may update these Terms periodically.
• Continued use of services constitutes acceptance of updated Terms.

13. Contact Information

If you have questions regarding these Terms, please contact:

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